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Javier
Joined: 09 Oct 2009 Posts: 215
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Posted: Wed May 01, 2019 9:44 pm Post subject: Add one more user at a time to a network license |
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This is an existing network license. The customer wants to add one more user at a time. Since I still use ILS 5.11, this is controlled by Product Info in the license. How can I change Product Info? I cannot find the way to do it in License Tracker. Do I need to deactivate this license completely and jut issue a new license with a different value of Product Info? |
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Infralution
Joined: 28 Feb 2005 Posts: 5027
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Posted: Sun May 05, 2019 6:35 pm Post subject: |
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There is no way to update ProductInfo for existing license keys. It is compiled into the actual license key. So you would need to issue a new key. _________________ Infralution Support |
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