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Add one more user at a time to a network license

 
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Javier



Joined: 09 Oct 2009
Posts: 215

PostPosted: Wed May 01, 2019 9:44 pm    Post subject: Add one more user at a time to a network license Reply with quote

This is an existing network license. The customer wants to add one more user at a time. Since I still use ILS 5.11, this is controlled by Product Info in the license. How can I change Product Info? I cannot find the way to do it in License Tracker. Do I need to deactivate this license completely and jut issue a new license with a different value of Product Info?
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Infralution



Joined: 28 Feb 2005
Posts: 5027

PostPosted: Sun May 05, 2019 6:35 pm    Post subject: Reply with quote

There is no way to update ProductInfo for existing license keys. It is compiled into the actual license key. So you would need to issue a new key.
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