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Error on Configure Authentication Server

 
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Kushal



Joined: 11 May 2018
Posts: 24

PostPosted: Mon May 14, 2018 11:12 am    Post subject: Error on Configure Authentication Server Reply with quote

Error: Invalid License Tracker Key

I'm getting an error
Service is running:


Error message. I'm doing this because my test case can Log in with a deactivated license. So ran this again, to make sure changes are being uploaded to remote database.


I added the purchased key for License Tracker again which accepted. But he same error persists.
Please help.
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Kushal



Joined: 11 May 2018
Posts: 24

PostPosted: Mon May 14, 2018 11:29 am    Post subject: FIXED Reply with quote

REFf: http://www.infralution.com/phpBB2/viewtopic.php?t=3283&highlight=invalid

Fixed by running Install.aspx and setting a new configuration key on remote and local. Working now!

WHY and WHEN does this happen?
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Infralution



Joined: 28 Feb 2005
Posts: 4876

PostPosted: Tue May 15, 2018 10:30 am    Post subject: Reply with quote

The most likely reason is that at some stage you configured the authentication server from license tracker and checked the "Use New Configuration Key". This option generates a new public key pair to secure communications between the authentication server and license tracker. The authentication server however still has the old key pair and so won't accept configuration requests with the new key. As you have discovered you need to run the Install.aspx and reset the configuration key option to allow it to accept a new key pair.

You should only select the "Use New Configuration Key" option if your think someone else has managed to obtain either the configuration key (or your license tracker database) and so you wish to change this to prevent them configuring your authentication server (either accidentally or maliciously)
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