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juwi_uk
Joined: 10 Mar 2014 Posts: 47
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Posted: Sat Feb 21, 2015 9:22 am Post subject: Version 6 Remote Access |
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So in v5 we could open a remote desktop services (rdp) session to the pc where we have ILS installed when not physically sat at the PC.
You seem to have blocked that now in v6?
What is the recommended way now to remotely access my system; I was travelling this week and one of my new customers had an issue with key generation and i wasn't expecting issues in opening ILS from an rdp session when trying to sort out!
Not so cool feature from this use case then!
Julian |
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Infralution
Joined: 28 Feb 2005 Posts: 5027
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Posted: Mon Feb 23, 2015 3:35 am Post subject: |
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Version 6 includes a "Block Terminal Services" option which provides the ability to control whether users can run the licensed application under Terminal Services and/or Citrix. This is to prevent customers purchasing a single user license then installing it under Terminal Services and using it for multiple users. Remote Desktop Services uses the Terminal Services framework and so is also affected by this option.
The "Block Terminal Services" option is enabled by default for License Tracker. Users who want to configure access to License Tracker via Terminal Services need to purchase a site license.
There are several other options out there for remote control of a single PC that are not affected by this option including TeamViewer and UltraVNC. These can be configured so that you can connect at any time to your PC just like Remote Desktop. _________________ Infralution Support |
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juwi_uk
Joined: 10 Mar 2014 Posts: 47
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Posted: Mon Feb 23, 2015 7:19 am Post subject: |
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Yes I absolutely understand the need to block terminal services BUT whilst you are blocking at protocol level only I think this is misguided.
YES block terminal services access (inc RDP) on ILS installed on a server operating system BUT don't for goodness sake block when ILS is installed on a client OS such as Windows 7 or 8 (Remote Desktop is only available on Pro and above anyway).
Surely your checks just need to also include checking of what OS ILS is installed on?
Julian |
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Infralution
Joined: 28 Feb 2005 Posts: 5027
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Posted: Mon Feb 23, 2015 9:01 am Post subject: |
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OK - we will look at incorporating an additional check on the operating system in a future release to allow remote desktop to work for non-server operating systems. _________________ Infralution Support |
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Infralution
Joined: 28 Feb 2005 Posts: 5027
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Posted: Fri Feb 24, 2017 10:49 pm Post subject: |
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This issue was addressed in Version 6.1.2 which now will only block RDP if the system the software is installed on uses a Server OS. _________________ Infralution Support |
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