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Javier
Joined: 09 Oct 2009 Posts: 215
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Posted: Wed Dec 10, 2014 11:43 pm Post subject: Error message authenticating a license |
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One client couldn't authenticate his license, so he sent me the file. I couldn't authenticate the license either. I'm receiving the following error message. I use stand alone Access database, ILS 5.11. Please help.
"Error: Server was unable to process request. Operation must use an updateable query." |
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Infralution
Joined: 28 Feb 2005 Posts: 5027
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Posted: Fri Dec 12, 2014 11:38 am Post subject: |
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That error usually means that the permissions are not set correctly on your website hosting your authentication server. The web service must have write permissions to the App_Data directory containing the Authentication.mdb database. If you are using a hosted web site then you normally set the permissions through the hosting control panel.
If you are self hosting then it is possible you don't have your permissions configured correctly for IIS. See the following post for a similar issue:
http://www.infralution.com/phpBB2/viewtopic.php?t=1403&highlight=updateable _________________ Infralution Support |
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Javier
Joined: 09 Oct 2009 Posts: 215
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Posted: Fri Dec 12, 2014 2:06 pm Post subject: |
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Thank you. This solved the problem. It was working fine last week. This is the second time that the permissions in my authentication server change without apparent reason. I guess that when GoDaddy installs an update to the server, somehow the permissions are inadvertently affected. |
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