PaulS
Joined: 03 Jul 2013 Posts: 24
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Posted: Wed Nov 19, 2014 6:14 pm Post subject: Manual license authentication question |
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The scenario here is that the end user can't authenticate their license automatically because of a network issue.
What is the workflow here? It's something like this:
1. user is given a key, either by email, snail mail, telephone, etc.
2. user enters the key into the software, license can't be authenticated
3. user is told how to manually authenticate and navigates to the AuthenticateFile.aspx page on the authentication server, and loads in the .lic file. My question is: where do they get the .lic file from? I have never done this step or can't remember.
4. then when the page gives them the authenticated .lic file, they then load that into the software's install license dialog. |
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