Infralution Support

[Copernicus]

Hi,

My company wants to sell a software insurance which would grant users a free upgrade from one version to the next if the product was still valid upon release.

I have been looking through the documentation and code of the Infralution Licensing System and could not find a proper way of upgrading a user from 1 product to another. Sure there is the IsUpgrade parameter but there doesn't seem to be a way to link 2 IDs together. I found the SaleUpgrade table in the database but could not find any code linked to it.

so my question is: Is there a way to upgrade a sale from 1 product to another with the most up to date version of the licensing system?

[Infralution]

The Sale Upgrade feature in license tracker allows you to offer a discount for customers upgrading from one product to another. You can then link the new upgrade Sale to the previous Sale using the Edit > Link Upgraded to/from Sales menu. This allows you to track which purchases have already been upgraded and find the associated sale.

Typically the above mechanism is used if you create a new Product (with different license parameters) in License Tracker for each major new version of the Product which requires a paid upgrade. If you are using this approach and want to offer customers a free upgrade (because they purchased within a given time period) then you would need to provide those customers with a new license key.

An alternative approach is to use some form of subscription licensing where you set an Expiry Date for license keys.
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Infralution Support

[Copernicus]

Alright thank you very much.

There is just 1 problem on our end regarding the upgrade then, after creating a sale upgrade and saving it. The only option I can perform is "go to upgraded sale".

I did the following steps:

1. Create upgrade sale
2. Tick : "Upgrade"
3. Generate license key
4. Save sale
5. Select my sale in the tracker
6. Click on "Edit" to view my options

Is there a step I am missing? Or is it a bug perhaps?

[Infralution]

To link the two sales you must select both (use the control key while clicking the second sale). Then the Link Upgraded to/from Sales menu will be enabled.
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Infralution Support