Infralution Support

[rama]

hello to all,

we have infralution licensing + ipn running and have sold much keys of our product called "ourproduct 2.1". it's a authenticated license. the key will be sent to customer automatically after buying over paypal.

now we have done an update for this product and set the version number in .net from 2.1 to 3.1 (the app hash string is not updated. its the same).

when i install the new version, it says the key is false, cause its for 2.1 version, not for 3.1.

how must i set up the licence tracker product, that the key is still valid for this new version? or have i done a mistake on code side? i have all let the same in code, only changed in the .net setup the version number to 3.1 nothing else.

we want, that a already existing customer can use his key again, but also can buy the new version regulary for the price.

thanks in advance and greetings.

[Infralution]

Do you mean that your Product Name was "ourproduct 2.1" and you changed it to "ourproduct 3.1"?

You should not change the Product name once you have shipped code that uses that product (ie the LICENSE_PARAMETERS with that Product Name). If you do then when customers attempt to use the code compiled against the old parameters they will no longer be able to install their license keys.

If you have created a new version that you want existing customers to pay to upgrade then typically you should just create a totally new Product in License Tracker (with different product passwords) - but leave the existing product. If this is the case for you then I would recommend that you rename your existing product back and create a new product.

It is probably not a good idea to include the minor version number in the Product Name unless you intend on charging for minor upgrades (eg from 2.1 to 2.2).
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Infralution Support

[Javier]

[Infralution]

I think he meant that the name of his product in License Tracker was "ourproduct 2.1" - but we will have to wait for him to clarify.

There is no issue changing the version of your product if you haven't included the version in the product name.
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Infralution Support