Infralution Support

[djohnson]

Hi,
I had configured my products, I believe all correctly, I have a base product with three versions (basic, advanced and pro) I have set these up as product variants with upgrade variations to accept the different pricing.

I setup all of the IPN data and pushed to my IPN deployment, however when reading in the sales from outlook I am getting the following error.

can you point me to what would cause this in my configuration?

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Error Importing Sales Data
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The following error occurred while importing:
The product reference (LightShow Advanced v2 - Promo Upgrade) could not be resolved to a product.

[Infralution]

You need to expand the distributor in the Distributor tab and set the Product References for each of your products. This enables License Tracker to correlate sales in the XML being imported to products in your database.
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Infralution Support