Infralution Support

[mmarkoe]

We setup a new web server and find we need a new Infralution license key. I sent a message 6 hours ago requesting a new key so we can use Infralution on our new web server (see message with redactions below).

How long should we expect it will take to receive a new license key?

Thanks,
Marty Markoe, eMicrophones, Inc.

Message sent early today to support@infralution.com:
Dear sir or madam,

eMicrophones’ web master Rick Hxxxxxx, has moved our web site to a new server. He informs me we need an new license key to utilize our new server. The new server name is:
XXXXXXXXXXX

Below is a copy of the original purchase confirmation E-mail with license key.

Appreciate a quick response as we have our product activated but no automatic licensing.

Sincerely,
Marty Markoe, eMicrophones, Inc.

[Infralution]

We have received your email and sent you a reply. Because Infralution is an Australian based company the timezone difference means that there can be a delay before you get replies from us (your email was sent at 11:57pm our time).
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Infralution Support

[mmarkoe]