Infralution Support

[mgladding]

I'm trying to import sales data from the FastSpring Site Line Item CSV export file.

The import works correctly except for orders that contain multiple items. In this case only the first item is imported.

I'm using the following import definition, modified slightly from that submitted by a previous poster to this forum.

[Infralution]

How do Fastspring handle multiple purchase items for a customer? Do they just add an extra line? If you could email a sample of the format for multiple purchase items to support@infralution.com we will take a look.
_________________
Infralution Support

[Infralution]

Thanks for the sample CSV file. I created a database with products to match the products defined in your CSV file and then just changed the license keys in the CSV file to ones I generated (so I could import them). I used your import definition for the distributor – but had to modify it slightly because your CSV file contains dates in two different formats. I was then able to import the CSV file without issues and it created sales for each line item (which you can see when you expand the customer or look in the Sales tab).

I’ve sent you a copy of the database where I have defined the product and the distributor (including modified import definition) as well as the modified CSV file (with license keys) so that you can try importing the CSV yourself.
_________________
Infralution Support

[scdavid]

Do you formally support FastSpring? I don't see it in the templates folder.

[Infralution]

We don't include a FastSpring import definition in the ILS install - but we are happy to support you if you want to use it. Here is the import definition that worked for the original poster: