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TheBoz
Joined: 10 Aug 2012
Posts: 1
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 Posted: Fri Aug 10, 2012 4:10 pm Post subject: Invalid Product Name Authentication Error |
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When using a Custom Generated Key I am receiving this error when attempting to authenticate a generated key. I do not get this error when authenticating the a NON custom generated key as used in the sample application.
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Error: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Argument.Exception: Test Custom Generator is not a valid Product name
at
AuthenticationServer.AuthenticationService.GetProdcut(Database database, String productName)
at
AuthenticationServer.AuthenticationService.Authenticate(String productName, String sessionKey, Byte[] encryptedArgs)
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The product is in the SQL database and the Authentication Service is running.
Am I missing something or is this a known bug when attempting to validate using a Custom Generated Key? Is there a known workaround? |
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Infralution
Joined: 28 Feb 2005
Posts: 5027
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| Posted: Sat Aug 11, 2012 1:47 am Post subject: |
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The most likely cause of this error is if you have created a product called "Test Custom Generator" but you haven't used the Authentication->Configure Server menu to upload the new product to the authentication server - so it doesn't know about the product.
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