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Failed to release license key

 
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frame



Joined: 22 Nov 2011
Posts: 3
Location: Germany

PostPosted: Tue Nov 22, 2011 8:23 am    Post subject: Failed to release license key Reply with quote

I tried to release my existing license on my mobile devlopment system
for transfering it to my new one. Clicking on Uninstall License removed the license from my system but doesn't give it back to your license server.
Now it is impossible to license my new development system.

Error message: The number of installations allowed for this license key has been exceeded.

How could I reclaim the license-key to transfer it to my new development system?
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Infralution



Joined: 28 Feb 2005
Posts: 5027

PostPosted: Tue Nov 22, 2011 10:45 am    Post subject: Reply with quote

You need to email support@infralution.com and provide your license key.
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