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MS Help 2x Runtime files

 
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dclus



Joined: 05 Mar 2008
Posts: 17

PostPosted: Fri Nov 28, 2008 7:53 pm    Post subject: MS Help 2x Runtime files Reply with quote

Installed 3.7.2.0 License Tracker on my laptop and I get an error on installation about "MS Help 2x Runtime files". It installs and runs but when I select help it throws an exception error. This laptop does not have Visual Studio installed... What do I need to correct this and where should I get it? thanks
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Infralution



Joined: 28 Feb 2005
Posts: 5027

PostPosted: Fri Nov 28, 2008 9:53 pm    Post subject: Reply with quote

The help files use the Visual Studio help system and require the document explorer (dexplore) to be installed. If you install Visual Studio it is automatically installed. You can install it independently if you have a Visual Studio CD. You'll find the installer for Dexplore under the WCU directory on the CD.
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dclus



Joined: 05 Mar 2008
Posts: 17

PostPosted: Fri Nov 28, 2008 11:44 pm    Post subject: MS Help Reply with quote

Thanks, I actually used VB 2005 EXPRESS.
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dclus



Joined: 05 Mar 2008
Posts: 17

PostPosted: Sun Nov 30, 2008 10:53 pm    Post subject: Help runtime Reply with quote

Is there any to get the tracker help to work without installing vb2005 express?
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Infralution



Joined: 28 Feb 2005
Posts: 5027

PostPosted: Sun Nov 30, 2008 11:11 pm    Post subject: Reply with quote

Unfortunately Microsoft don't have a separate download for "Document Explorer". If you have a Visual Studio or MSDN CD then you can install it separately as described above. If you are using VB Express then you may need to install VB Express on the machine to get Document Explorer installed.
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