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License service stops running

 
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Javier



Joined: 09 Oct 2009
Posts: 211

PostPosted: Fri Nov 29, 2019 12:54 pm    Post subject: License service stops running Reply with quote

I have a customer who has reported that the license service stops running in his server after some time of inactivity, so they need to restart the service in order to use my network application. If they don't use the program for a few weeks the service is down again.

This seems to me like something related to Windows configuration in the server, but I wanted to make sure that there's nothing wrong with the license service itself. Thank you.
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Infralution



Joined: 28 Feb 2005
Posts: 4972

PostPosted: Wed Dec 04, 2019 5:58 am    Post subject: Reply with quote

Have you got them to check the windows error logs to see if their are any errors that maybe are causing the server to shutdown
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