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Outlook Folder Error

 
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DBartlett



Joined: 16 Sep 2019
Posts: 14
Location: Uki, NSW, Australia

PostPosted: Fri Sep 20, 2019 1:37 am    Post subject: Outlook Folder Error Reply with quote

Infralution License Tracker

When I select Import Sale From Outlook, I get an error message:
"The email folder (\Personal Folders\Inbox) is not a valid Outlook email folder"

My email .pst file is not in the default location. Does the License Tracker have a means to configure the folder/file location?
Thanks, Dale
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Infralution



Joined: 28 Feb 2005
Posts: 5027

PostPosted: Wed Sep 25, 2019 12:56 am    Post subject: Reply with quote

Open the Distributor tab in License Tracker and double click on the Distributor to open the dialog. Select the Sale Import tab. The XML "EmailFolder" element allows you to customize the Outlook path where the import looks for data to import.

Note that if you are using IPN.NET to sell via PayPal you don't need to use this Outlook Import mechanism since you can import the data directly from the IPN.NET server using the IPN.NET menu.
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DBartlett



Joined: 16 Sep 2019
Posts: 14
Location: Uki, NSW, Australia

PostPosted: Wed Sep 25, 2019 6:03 am    Post subject: Reply with quote

I followed those instructions, and the new folder is being referenced, but it still returns the same error. I just realised that I am confusing the Outlook data file location (Outlook.pst) with Outlook Email Folders.
My location for the PST file is C:\Data\OutlookDataFile\Outlook.pst. What should I enter in the Sale Import XML?
<EmailFolder>C:\Data\OutlookDataFile\</EmailFolder>
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DBartlett



Joined: 16 Sep 2019
Posts: 14
Location: Uki, NSW, Australia

PostPosted: Wed Sep 25, 2019 6:29 am    Post subject: Reply with quote

I checked the properties in Outlook, and the folder name is "\\Outlook\Inbox". This is now working.
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