Author |
Message |
Topic: Reference - Infralution.Licensing.Data |
Bob Dukes
Replies: 2
Views: 7762
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Forum: Licensing Support Posted: Sat Jun 09, 2018 12:32 pm Subject: Thanks |
For the quick response. Your answer was just what I needed to know - Bob |
Topic: Reference - Infralution.Licensing.Data |
Bob Dukes
Replies: 2
Views: 7762
|
Forum: Licensing Support Posted: Fri Jun 08, 2018 5:30 pm Subject: Reference - Infralution.Licensing.Data |
I recently upgraded ILS 6.4 t0 6.41 and updated both my local data base and the data base on my authentication server. A user reported after the upgrade that my application quit as though the license ... |
Topic: Import From File Created 2nd Customer With Same Name |
Bob Dukes
Replies: 2
Views: 8003
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Forum: Licensing Support Posted: Wed Sep 25, 2013 4:00 pm Subject: Import From File Created 2nd Customer With Same Name |
Thanks - I didn't realize 5.10.1 had the capability to change sales from one customer to another. Your solution worked perfectly. Appreciate the help. - Bob |
Topic: Import From File Created 2nd Customer With Same Name |
Bob Dukes
Replies: 2
Views: 8003
|
Forum: Licensing Support Posted: Mon Sep 23, 2013 10:38 pm Subject: Import From File Created 2nd Customer With Same Name |
Using 5.10.1 - When I imported sales from file for an existing customer, a second customer by the same name was generated and the keys appear under that second customer instead of the existing custome ... |
Topic: Change Authentication Count On Server? |
Bob Dukes
Replies: 9
Views: 18079
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Forum: Licensing Support Posted: Sun Feb 17, 2013 3:50 pm Subject: Change Authentication Count On Server? |
Thanks for the info about deleting keys. Understanding that the authentication server will still authenticate deleted keys makes it very clear about when to use delete or deactivate. I'll only delete ... |
Topic: Change Authentication Count On Server? |
Bob Dukes
Replies: 9
Views: 18079
|
Forum: Licensing Support Posted: Sat Feb 16, 2013 5:46 pm Subject: Change Authentication Count On Server? |
Thanks for clearing up the meaning of the authentication count. What happens when I select a key in Tracker and then delete it (either from the file drop-down menu or by right clicking the selected ke ... |
Topic: Change Authentication Count On Server? |
Bob Dukes
Replies: 9
Views: 18079
|
Forum: Licensing Support Posted: Fri Feb 15, 2013 11:47 pm Subject: Change Authentication Count On Server? |
Using License Tracker 5.8.1 and Authentication License Server with stand-alone database. Had authenticated key that belonged to crashed computer. Tried deactivating in Tracker, but authentication coun ... |
Topic: Expiry Date and New and Previously Pre-Generated Keys |
Bob Dukes
Replies: 2
Views: 9410
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Forum: Licensing Support Posted: Sat Feb 09, 2013 2:39 am Subject: Expiry Date and New and Previously Pre-Generated Keys |
Thanks for the answers about how to handle previous (to 5.8) pre-generated keys and what I need to do to accommodate users running older application versions. I want to switch to using the Expiry date ... |
Topic: Expiry Date and New and Previously Pre-Generated Keys |
Bob Dukes
Replies: 2
Views: 9410
|
Forum: Licensing Support Posted: Fri Feb 08, 2013 6:56 pm Subject: Expiry Date and New and Previously Pre-Generated Keys |
Using License Tracker 5.8.1 and Authentication License Server with stand-alone database. Keys are pre-generated in License Tracker and then given to 3rd party distributor. Buyer information is importe ... |
Topic: First and Last Authentication Date Display-Tracker 5.6.0.0 |
Bob Dukes
Replies: 2
Views: 7662
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Forum: Licensing Support Posted: Fri Sep 28, 2012 3:25 pm Subject: First and Last Authentication Date Display-Tracker 5.6.0.0 |
This is embarrassing - I expanded the keys as you asked to take the screen shots and realized I was mistaking the year for the day. There's nothing wrong with Tracker's display. Sorry to take your tim ... |
Topic: First and Last Authentication Date Display-Tracker 5.6.0.0 |
Bob Dukes
Replies: 2
Views: 7662
|
Forum: Licensing Support Posted: Thu Sep 27, 2012 3:53 pm Subject: First and Last Authentication Date Display-Tracker 5.6.0.0 |
Hi - When I select License Keys in License Tracker 5.6.0.0, the First Authentication Date and Last Authentication Date displays for authenticated keys always show the same day as in the Date Issued di ... |
Topic: FirstAuthenticationDate And Remove Authentications |
Bob Dukes
Replies: 7
Views: 13987
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Forum: Licensing Support Posted: Thu Jul 19, 2012 2:40 am Subject: FirstAuthenticationDate And Remove Authentications |
You're 2 for 2. The column was hidden just as you said. After 'showing' the "First Authentication Date" column, it has the date the customer first authenticated his license on the original m ... |
Topic: FirstAuthenticationDate And Remove Authentications |
Bob Dukes
Replies: 7
Views: 13987
|
Forum: Licensing Support Posted: Wed Jul 18, 2012 3:30 pm Subject: FirstAuthenticationDate And Remove Authentications |
You're absolutely right. I was looking at "Date First Authenticated". I have checked the license FirstAuthenticationDate property on the customer's machine the license was transferred to an ... |
Topic: FirstAuthenticationDate And Remove Authentications |
Bob Dukes
Replies: 7
Views: 13987
|
Forum: Licensing Support Posted: Tue Jul 17, 2012 6:58 pm Subject: FirstAuthenticationDate And Remove Authentications |
Hi - I just helped a customer transfer a license to a new machine. I used the Remove Authentications under the Authentication menu and the customer was able to do the transfer. However, when I importe ... |
Topic: FirstAuthenticationDate And Remove Authentications |
Bob Dukes
Replies: 7
Views: 13987
|
Forum: Licensing Support Posted: Wed Mar 07, 2012 4:07 pm Subject: FirstAuthenticationDate And Remove Authentications |
Great - I was hoping that would be the case. Thanks - Bob |
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