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Infralution Support Forum Index
Author Message
  Topic: Reference - Infralution.Licensing.Data
Bob Dukes

Replies: 2
Views: 7566

PostForum: Licensing Support   Posted: Sat Jun 09, 2018 12:32 pm   Subject: Thanks
For the quick response. Your answer was just what I needed to know - Bob
  Topic: Reference - Infralution.Licensing.Data
Bob Dukes

Replies: 2
Views: 7566

PostForum: Licensing Support   Posted: Fri Jun 08, 2018 5:30 pm   Subject: Reference - Infralution.Licensing.Data
I recently upgraded ILS 6.4 t0 6.41 and updated both my local data base and the data base on my authentication server. A user reported after the upgrade that my application quit as though the license ...
  Topic: Import From File Created 2nd Customer With Same Name
Bob Dukes

Replies: 2
Views: 7949

PostForum: Licensing Support   Posted: Wed Sep 25, 2013 4:00 pm   Subject: Import From File Created 2nd Customer With Same Name
Thanks - I didn't realize 5.10.1 had the capability to change sales from one customer to another. Your solution worked perfectly. Appreciate the help. - Bob
  Topic: Import From File Created 2nd Customer With Same Name
Bob Dukes

Replies: 2
Views: 7949

PostForum: Licensing Support   Posted: Mon Sep 23, 2013 10:38 pm   Subject: Import From File Created 2nd Customer With Same Name
Using 5.10.1 - When I imported sales from file for an existing customer, a second customer by the same name was generated and the keys appear under that second customer instead of the existing custome ...
  Topic: Change Authentication Count On Server?
Bob Dukes

Replies: 9
Views: 17965

PostForum: Licensing Support   Posted: Sun Feb 17, 2013 3:50 pm   Subject: Change Authentication Count On Server?
Thanks for the info about deleting keys. Understanding that the authentication server will still authenticate deleted keys makes it very clear about when to use delete or deactivate. I'll only delete ...
  Topic: Change Authentication Count On Server?
Bob Dukes

Replies: 9
Views: 17965

PostForum: Licensing Support   Posted: Sat Feb 16, 2013 5:46 pm   Subject: Change Authentication Count On Server?
Thanks for clearing up the meaning of the authentication count. What happens when I select a key in Tracker and then delete it (either from the file drop-down menu or by right clicking the selected ke ...
  Topic: Change Authentication Count On Server?
Bob Dukes

Replies: 9
Views: 17965

PostForum: Licensing Support   Posted: Fri Feb 15, 2013 11:47 pm   Subject: Change Authentication Count On Server?
Using License Tracker 5.8.1 and Authentication License Server with stand-alone database. Had authenticated key that belonged to crashed computer. Tried deactivating in Tracker, but authentication coun ...
  Topic: Expiry Date and New and Previously Pre-Generated Keys
Bob Dukes

Replies: 2
Views: 9361

PostForum: Licensing Support   Posted: Sat Feb 09, 2013 2:39 am   Subject: Expiry Date and New and Previously Pre-Generated Keys
Thanks for the answers about how to handle previous (to 5.8) pre-generated keys and what I need to do to accommodate users running older application versions. I want to switch to using the Expiry date ...
  Topic: Expiry Date and New and Previously Pre-Generated Keys
Bob Dukes

Replies: 2
Views: 9361

PostForum: Licensing Support   Posted: Fri Feb 08, 2013 6:56 pm   Subject: Expiry Date and New and Previously Pre-Generated Keys
Using License Tracker 5.8.1 and Authentication License Server with stand-alone database. Keys are pre-generated in License Tracker and then given to 3rd party distributor. Buyer information is importe ...
  Topic: First and Last Authentication Date Display-Tracker 5.6.0.0
Bob Dukes

Replies: 2
Views: 7619

PostForum: Licensing Support   Posted: Fri Sep 28, 2012 3:25 pm   Subject: First and Last Authentication Date Display-Tracker 5.6.0.0
This is embarrassing - I expanded the keys as you asked to take the screen shots and realized I was mistaking the year for the day. There's nothing wrong with Tracker's display. Sorry to take your tim ...
  Topic: First and Last Authentication Date Display-Tracker 5.6.0.0
Bob Dukes

Replies: 2
Views: 7619

PostForum: Licensing Support   Posted: Thu Sep 27, 2012 3:53 pm   Subject: First and Last Authentication Date Display-Tracker 5.6.0.0
Hi - When I select License Keys in License Tracker 5.6.0.0, the First Authentication Date and Last Authentication Date displays for authenticated keys always show the same day as in the Date Issued di ...
  Topic: FirstAuthenticationDate And Remove Authentications
Bob Dukes

Replies: 7
Views: 13924

PostForum: Licensing Support   Posted: Thu Jul 19, 2012 2:40 am   Subject: FirstAuthenticationDate And Remove Authentications
You're 2 for 2. The column was hidden just as you said. After 'showing' the "First Authentication Date" column, it has the date the customer first authenticated his license on the original m ...
  Topic: FirstAuthenticationDate And Remove Authentications
Bob Dukes

Replies: 7
Views: 13924

PostForum: Licensing Support   Posted: Wed Jul 18, 2012 3:30 pm   Subject: FirstAuthenticationDate And Remove Authentications
You're absolutely right. I was looking at "Date First Authenticated". I have checked the license FirstAuthenticationDate property on the customer's machine the license was transferred to an ...
  Topic: FirstAuthenticationDate And Remove Authentications
Bob Dukes

Replies: 7
Views: 13924

PostForum: Licensing Support   Posted: Tue Jul 17, 2012 6:58 pm   Subject: FirstAuthenticationDate And Remove Authentications
Hi - I just helped a customer transfer a license to a new machine. I used the Remove Authentications under the Authentication menu and the customer was able to do the transfer. However, when I importe ...
  Topic: FirstAuthenticationDate And Remove Authentications
Bob Dukes

Replies: 7
Views: 13924

PostForum: Licensing Support   Posted: Wed Mar 07, 2012 4:07 pm   Subject: FirstAuthenticationDate And Remove Authentications
Great - I was hoping that would be the case. Thanks - Bob
 
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